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Air Force Utility Program

MINOL USA THANKS YOU FOR YOUR SERVICE

The Office of the Secretary of Defense enacted a policy promoting energy conservation and utility billing for privatized housing in all military services. Pursuant to that policy, the Department of Air Force (DAF) has an interest and responsibility in conserving natural resources. The Air Force Utility Program was designed to encourage residents to conserve and become more responsible for their energy usage and consumption. The DAF is also taking steps to conserve energy in their daily operations.

The Air Force Utility Program’s goal is to reduce energy usage which is both better for the environment and you. Dollars saved through conservation efforts equates to more money that may be used to improve existing homes and community facilities. Conservation not only benefits us locally but also decreases our nation’s dependence on foreign oil.

Minol USA is a third-party utility billing company that is contracted to manage your community’s billing program. We submeter more than 75% of our nation’s military bases and provide services for 73,000 military homes. Minol does not determine your community’s utility rates. Our team measures consumption and bill accordingly based on the guidelines provided by the OSD.

Minol USA thanks you for your cooperation and participation in this important program. We encourage you to use one of the links below for additional information.

Air Force Program Resources

HOW THE AIR FORCE UTILITY PROGRAM WORKS.

The Air Force Utility Program is designed to set reasonable Utility Allowance (UA) for normal utility consumption in on-post housing. The housing office will conduct a mock billing period at each installation. During this mock period, you will receive a bill which we encourage you to review and contact us with any questions. The purpose of the mock billing period is to give you the opportunity to learn how the program works prior to actual billing, as well as see how much energy you are consuming and implement conservation efforts to help reduce your consumption.

Your mock bill will show your consumption compared to the UA for your home. You will not be responsible for any overages on your mock bill or qualify for any rebates. When actual billing begins, you will be responsible for paying for usage significantly above the UA. If you use less than the UA, you will begin accruing credits for refunds and will be issued a rebate check when your accrued credit reaches a specified amount determined by the housing office.