Questions About Your Bill

Please be aware that there are several third-party payment providers, including your banking institution and doxo, inc., among others, that may allow you to use their portal for payment of Minol USA powered by Brunata utility billing statements. Minol, Inc., including its subsidiaries and affiliates, (collectively “Minol”) is not affiliated with such third-party providers, nor does Minol receive any additional monetary compensation for your use of such third-party providers. Your use of such third-party providers is at your own risk and you may be assessed additional fees by such third-party payment providers for your use of their payment portals. You may choose at any time to make your payments for your account directly through Minol USA’s Resident Portal. If you have any questions concerning Minol USA’s Resident Portal, please contact:

Minol USA’s Customer Service at (888) 636-0493 (Mon-Fri 7am – 7pm CST) or email Minol USA at

By partnering with Minol USA you can be confident that you and your residents are our priority. We offer secure, online account access and bill payment, as well as phone support. Our experienced team of Call Center agents proudly maintain a one call close rate resolution rate of 94% or higher.

  • Monday – Friday
  • 7 a.m. – 7 p.m. (CST)
  • Agents Have an Average of 12 Years Customer Service
  • Multi-lingual Resident Relations Team