How the Resident Energy Conservation Program works.
The program begins with a mock billing period which will occur for a length of time determined by the property. During this period, Minol will provide you with a mock bill or monthly utility consumption report which we encourage you to review and contact us with any questions. The purpose of the mock billing period is to give you the opportunity to learn how the program works prior to actual billing, as well as see how much energy you are consuming and implement conservation efforts to help reduce your consumption.
Each month a utility usage target will be established based on homes of similar or same plan types and size. Your monthly utility consumption report will show how your usage compares to that usage target. The report will also show whether you fall within the utility usage buffer zone, if you are eligible for a rebate or owe some amount if live billing were already in place.
Following the mock billing period, we will transition to actual billing and residents will become responsible for charges on the monthly utility bill. When actual billing begins, you may earn a rebate for your conservation efforts, owe nothing if your usage falls within the utility usage buffer zone or have a payment due if your usage is above the buffer zone for normal consumption.